The Queenstown Collection
For Property Owners
With over 13 years of experience in the industry, I’ve built strong relationships with property owners throughout the region. We carefully select the properties we manage, and by staying boutique in size, we’re able to give both owners and guests the personalised attention they deserve.
The Queenstown Collection Difference
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Boutique, personalised management
Each property receives dedicated attention to ensure both owners and guests feel valued.
Targeted marketing
We showcase your property’s unique features to attract the perfect guests.
Leveraging software and technology to drive bookings
We use specialised platforms to list short-term holiday homes across multiple channels, automate pricing and availability, manage guest communications and analyse market trends.
24/7 exceptional service
Our team is always available to provide a seamless experience for guests and owners alike.
Maximised owner income
We focus on optimising bookings and revenue while maintaining your property’s quality.
Comprehensive financial reporting
Transparent, detailed statements keep you fully informed at all times.
Dedicated owner portal
View bookings, download statements and block your property for personal use with ease.
Trusted local tradespeople
Strong relationships ensure your property is impeccably maintained.
How we take care of your asset:
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Initial Property Condition Report
Conduct a thorough inspection of your home at the time of sign-up, documenting and photographing the condition of the property and all chattels to ensure everything is maintained in perfect order after guest stays and prior to owner stays.
Financial Oversight
Manage all payments and expenses on your behalf, providing clear, detailed financial reports to make the process simple and stress-free.
Rate Optimisation
Regularly review rental rates to ensure your property earns the highest possible returns.
Maintenance Coordination
Arrange necessary maintenance with trusted contractors who meet our high standards.
Guest Arrival and Departure Inspections
Perform thorough inspections before and after each guest stay to ensure cleanliness, identify any damage and check for any maintenance required.
Security Deposit Management
Collect security deposits to cover any potential damage or additional cleaning costs.
Professional Cleaning Services
Ensure every property is professionally cleaned after each guest. Additional in-stay cleaning can be arranged at the guest’s expense.
24/7 Property Support
Our locally based team offers round-the-clock assistance, ensuring urgent issues are resolved quickly.
Guest Experience
Guests receive detailed arrival instructions, a welcome letter and a personalised digital property guide for a seamless stay. We also enhance the experience with thoughtful touches such as birthday or welcome surprises, optional children’s cots and luxury food packages or “fill-your-fridge” services.
