For Guests

The Queenstown Collection

We take care of every detail so you can simply relax and enjoy your stay. Our high-end guest experience is defined by comfort, privacy, and personalised care, with every element thoughtfully considered from arrival through to departure to ensure a seamless and refined stay.

Guest extras

Our Guest Extras are designed to make your stay truly memorable. From thoughtful touches arranged before your arrival and bespoke welcome hampers to surprise celebrations and special requests, we take care of the details so every moment in your holiday home feels effortless, personal and unforgettable.

Grocery Delivery Service

Delivery and unpack from $75

Baby Equipment Hire

Tots on Tour offers a premium range of baby gear for hire, making holidays easy with little ones.

Grazing Platters

Enjoy a beautifully arranged grazing platter featuring a selection of cheeses, cured meats, fresh fruits, dips, and artisan accompaniments.

Surprises

Birthday cakes, flowers, engagements and more. Let us know how we can make your stay that extra little bit special.

Early check in/ Late check out

Subject to availability - $75

Wine on arrival

Arrive, unwind, and raise a glass. We’ll take care of the rest.

Private Chef

Some occasions deserve more than a restaurant - Birthdays, anniversaries, weddings and family gatherings catered by your private chef in the villa you’ve chosen for your stay.

Snopro

We specialise in delivering your rental equipment to your door at your chosen time. Your ski boots are fitted in the comfort of your accommodation at a time that suits.

Planit

Your Personal Travel Assistant appears the moment you book accommodation. No more endless research. No more FOMO. Just perfectly matched experiences based on who you are, not what an algorithm thinks you want.